REDUCING COST


MTA NEW YORK CITY TRANSIT LOGISTICS
In 1981, funding was finally restored to the transit authority following the end of NYC's Fiscal Crisis, leading to massive overspending on materials in a frantic effort to catch up on maintenance after years of neglect. Inventory skyrocked to stratospheric levels -- but even so, adequate supplies of the right parts was not assured. It took a decade to turn MTA New York City Transit from an industry laggard in supply chain management to its leader, with the start-up of a logistics function the key to its success.
Landmarks included a new computerized forecasting system, the assignment of user responsibility for forecasting and expenditures (not simply expenses), wall-to-wall inventories, routine cycle counts, and publication of a training guide to the materiel function, as well as a procurement manual used to this day even by other city agencies.
To publicize the achievements, logistics became the focus of a MetroCard Special in 1999.

PLAN NYCHA
Meanwhile, the New York City Housing Authority (NYCHA) had reached its own crisis in 2010, with shortfalls in government subsidies beginning to cripple the effort to maintain an aging infrastructure. My team's contribution proved a key building block in the so-called Plan To Preserve Public Housing, which I renamed Plan NYCHA. Then in 2013, I established NYCHA's first logistics function, based on what we had accomplished at the MTA.